LEGAL
Terms & Conditions
Effective Date: [add date]
Welcome to Tai Chi Heating & Air Conditioning ("Company," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our website located at https://taichicomfort.com/ ("Website") and the HVACR services we provide.
By accessing or using our Website, requesting a quote, scheduling a service, or using any of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our Website or services.
1 About Us
Business Name: Tai Chi Heating & Air Conditioning
Website: https://taichicomfort.com/
Email: contact@taichicomfort.com
We provide professional heating, ventilation, air conditioning, refrigeration (HVACR), indoor air quality, repair, maintenance, installation, and related services.
2 Acceptance of Terms
By using this Website, you confirm that:
- You are at least 18 years of age or have the authority to enter into a legally binding agreement.
- The information you provide is accurate and complete.
- You will use this Website only for lawful purposes.
3 Services
Our Website provides information about our HVACR services, including but not limited to:
- HVACR installation
- Heating system installation and repair
- Air conditioning installation and repair
- HVACR maintenance
- Emergency HVACR services (where available)
- Indoor air quality solutions
- Refrigeration services
- Equipment replacement
- System inspections
- Preventative maintenance
Service availability may vary based on your location and scheduling.
4 Estimates and Quotes
Any estimates or quotes provided through our Website, email, phone, or in person are provided in good faith based on the information available at the time.
Final pricing may change due to:
- Additional labor requirements
- Hidden or unforeseen conditions
- Equipment availability
- Required replacement parts
- Changes requested by the customer
- Local building code requirements
A final price will be confirmed before additional work is performed whenever reasonably possible.
5 Scheduling Appointments
Customers may request appointments through our Website, by phone, or by email.
Submitting a request does not guarantee an appointment until it has been confirmed by our team.
We reserve the right to reschedule appointments due to weather, emergencies, equipment availability, staffing, or other unforeseen circumstances.
6 Customer Responsibilities
Customers agree to:
- Provide accurate contact information.
- Provide safe access to the service location.
- Ensure utilities such as electricity or gas are available when required for diagnostics or repairs.
- Remove pets or other hazards that may interfere with service.
- Notify us of any known safety concerns before our technicians arrive.
Failure to provide safe access may result in delays, additional charges, or cancellation of the appointment.
7 Pricing and Payment
Payment is due according to the terms agreed upon at the time of service.
We reserve the right to require deposits for certain installations, equipment orders, or large projects.
Late or unpaid balances may be subject to collection procedures where permitted by law.
8 Cancellations and Rescheduling
If you need to cancel or reschedule an appointment, please contact us as soon as possible.
Repeated cancellations or missed appointments may result in scheduling limitations or applicable service fees where permitted by law.
9 Warranty
Manufacturer warranties apply only to products that include a manufacturer's warranty.
Our workmanship warranty, if offered, applies only as specifically stated in your service agreement or invoice.
Warranty coverage does not apply to:
- Normal wear and tear
- Customer misuse
- Lack of maintenance
- Unauthorized repairs
- Damage caused by accidents, weather, flooding, power surges, or other events beyond our control
10 Website Use
You agree not to:
- Use the Website for unlawful purposes.
- Attempt to gain unauthorized access to the Website or its servers.
- Upload malicious software, viruses, or harmful code.
- Interfere with the Website's operation or security.
- Copy or reproduce Website content without permission.
11 Intellectual Property
All content on this Website, including but not limited to:
- Logos
- Text
- Graphics
- Images
- Service descriptions
- Icons
- Website design
- Layout
- Trademarks
is owned by or licensed to Tai Chi Heating & Air Conditioning and is protected by applicable intellectual property laws.
No content may be copied, reproduced, or distributed without prior written permission.
12 Third-Party Links
Our Website may contain links to third-party websites for your convenience.
We are not responsible for the content, services, privacy practices, or policies of those websites.
Accessing third-party websites is at your own risk.
13 Disclaimer
The information on this Website is provided for general informational purposes only.
While we strive to keep all information accurate and current, we make no warranties or guarantees regarding:
- Accuracy
- Completeness
- Availability
- Reliability
- Suitability of Website content
Technical issues, pricing, or service information may change without notice.
14 Limitation of Liability
To the fullest extent permitted by applicable law, Tai Chi Heating & Air Conditioning shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Use of this Website
- Inability to access the Website
- Delays in service
- Errors or omissions in Website content
- Third-party services
- Equipment failures beyond our control
Our total liability for any claim related to our services shall not exceed the amount paid for the specific service giving rise to the claim, except where prohibited by law.
15 Indemnification
You agree to indemnify and hold harmless Tai Chi Heating & Air Conditioning, its owners, employees, contractors, and affiliates from any claims, damages, liabilities, losses, or expenses arising from:
- Your misuse of the Website.
- Your violation of these Terms.
- Your violation of any applicable law or the rights of another person.
16 Privacy
Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
17 Force Majeure
We are not responsible for delays or failure to perform services caused by circumstances beyond our reasonable control, including but not limited to:
- Severe weather
- Natural disasters
- Power outages
- Labor disputes
- Government actions
- Supply chain disruptions
- Equipment shortages
- Internet or communication failures
18 Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the state or jurisdiction in which Tai Chi Heating & Air Conditioning primarily operates, without regard to its conflict of law principles.
19 Changes to These Terms
We may update these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting on this page. Your continued use of the Website constitutes acceptance of the updated Terms.
20 Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Tai Chi Heating & Air Conditioning
Website: https://taichicomfort.com/
Email: contact@taichicomfort.com